3 Common Myths About the NDIS (And the Real Story)

If you've ever felt unsure about what the NDIS covers—or whether you’re even eligible—you’re not alone. Misinformation can stop people from getting the help they need. Let’s bust some of the most common myths we hear: 

Myth 1: “You can’t get NDIS funding unless you have a physical disability.” 

Reality: The NDIS supports people with a wide range of disabilities—including psychosocial, cognitive, and intellectual disabilities. Mental health conditions such as PTSD, anxiety, or schizophrenia are all valid reasons to seek support if they impact your daily function. 

Myth 2: “If you don’t use all your funding, it’ll be taken away next time.” 

Reality: While unused funds don’t roll over, your future funding is based on need—not whether you used every cent. Focus on using your supports in a way that works for you, not just using them for the sake of it. It should be a conversation between your support provider, plan managers and the team around you. 

Myth 3: “You’re stuck with the provider you started with.” 

Reality: Choice and control are core principles of the NDIS. You have the right to change providers at any time if you’re not happy. And you don’t need to give a reason—your comfort and confidence come first. 

The bottom line? The NDIS is there to serve you. If something feels confusing, it’s OK to ask questions. Support coordinators and advocacy services can help you navigate the system and understand your rights. 

Confused about what’s fact and fiction? Let’s talk it through.